Terms and Conditions
Last updated: April 2026
Agreement to Terms
By using this website, you agree to these Terms and Conditions. If you do not agree, please do not use the site.
Services
Northeast Overhead Door provides garage door installation, repair, and related services. All services are subject to availability.
Use of Website
You agree not to:
- Use the site for unlawful purposes
- Attempt to gain unauthorized access
- Interfere with site functionality
Intellectual Property
All content on this website is owned by Northeast Overhead Door and may not be used without permission.
SMS Communications & Consent
By providing your phone number, you may opt in to receive SMS communications.
Northeast Overhead Door collects consent verbally when customers:
- Call or interact with us
- Provide their phone number during scheduling
If you opt in, you may receive:
- Appointment reminders
- Dispatch notifications
- Billing notifications
- Job completion surveys
You are informed that:
- Message and data rates may apply
- Message frequency may vary
- You can reply STOP to unsubscribe at any time
- You can reply HELP for assistance
We do not share your phone number with third parties for marketing or promotional purposes.
For more details, see our Privacy Policy:
https://neoverheaddoor.com/privacy-policy/
Verbal Opt-In for SMS Communications
Northeast Overhead Door will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can; “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent”. They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Privacy Policy https://neoverheaddoor.com/privacy-policy/ & Terms https://neoverheaddoor.com/terms-and-conditions/
SMS Consent for Website Forms
By submitting a form on our website and signing up for texts, you consent to receive text messages from Northeast Overhead Door at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes. Privacy Policy https://neoverheaddoor.com/privacy-policy/ & Terms & Conditions https://neoverheaddoor.com/terms-and-conditions/
Limitation of Liability
We are not liable for any indirect or consequential damages resulting from use of our website or services.
Third-Party Links
We are not responsible for content on third-party websites.
Modifications
We may update these Terms at any time. Continued use of the site means you accept the updated Terms.
Governing Law
These Terms are governed by the laws of the State of Massachusetts.
Contact Information
Northeast Overhead Door
170 Lockhouse Rd Unit D
Westfield, MA 01085
(413) 568-1974
info@neoverheaddoor.com